Banking
PlayCroco Casino offers a selection of banking options designed to make it easy to deposit and withdraw funds. Each method has limits you must adhere to, and rules you need to follow.
Depending on your jurisdiction, you may not qualify for each of the banking options. When you log-in after you join the casino, the cashier will show you the methods that are available in your area.
Deposit Methods
To add funds to your casino balance, credit cards are one of the most popular deposit methods. The card you use must have a MasterCard or Visa logo. There is a minimum deposit requirement of $20. You need to complete a credit card authorization form and submit the form along with a photocopy of the front and back of the credit card to the casino. Deposits are processed instantly.
Cryptocurrency is a trending deposit method at many online casinos. Bitcoin is accepted at PlayCroco. The deposit must be $10 or more, but you need to increase this to $20 if you're using a casino coupon code. Download a cryptocurrency wallet and load it with Bitcoin. When you go to make your deposit with the casino, choose Bitcoin and follow the instructions. It can take up to two business days for your deposit to clear.
Neosurf is a prepaid voucher that you can purchase online or at participating retailers. Deposit $10 or more with it. If you're using a bonus code, the deposit must be $20 or more. Choose Neosurf for your deposit and enter the 10-digit code that's on your Neosurf voucher. Enter the amount and submit it.
Poli is an online payment system that's available to Australian players. Select Poli for your deposit and follow the instructions. There is a minimum deposit of $20. Deposits are processed instantly.
If those deposit methods don't work for you, contact casino support. Help representatives may have another option they can offer.
Withdrawal Methods
You've won some money playing slots or another casino game. How do you withdraw your winnings? A bank transfer is one of the choices. Withdraw funds electronically for a $50 fee. The casino payout request must be at least $100. It can take up to 15 days for your bank to process the transfer once the casino approves it.Bitcoin is another option. Withdrawals are processed instantly once the casino processes it. There are no fees for casino payouts. The minimum cashout limit is $100.
With either of the methods for casino payouts, there is a maximum withdrawal limit of $7,500 per week for most players. If you're in the higher tiers of the loyalty program, those limits may be raised for you.
Once you submit a casino payout request, it can take up to five business days for PlayCroco Casino to approve it. You will receive a notification when it is cleared. Some banks and financial institutions may have other restrictions that delay how long it takes to send your winnings.
To speed up withdrawals, you should verify that the casino has all of the information they need. You should have submitted a credit card authorization form and photocopy of your credit card if that's how you made your deposit. A photocopy of a current utility bill and a photocopy of your government-issued photo ID, such as a passport or driver's license, are also required. It's good to ask the PlayCroco Casino help team if all of your paperwork is on file before you make a withdrawal request.